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Originally Posted by The Strangler
Well smart-ass, I contacted Blizzard a week ago and received an auto-reply saying I would have a real response in 24 hours. I have heard nothing as yet, just as I thought I wouldn't. The servers are constantly down longer than expected on maintenance days, I have been booted repeatedly on non-maintenance days. Thankfully I've never been on a server that has a queue at all, much less for several hours. The inablility to transfer characters from server to server doesn't help this problem either.
Blizzard needs to fix these issues regardless of whatever excuses or rationalizations people want to make for them (God knows the forums are full of them who attack anyone who dares criticize WoW server management). I know I'm not the only one experiencing these problems. All you need to to do to see this is visit their forums. Now having a glitchy start-up is one thing, but this game has been going for a while now and the problems seem to have gotten worse, not better.
The game is excellent. There is no doubting this. But when characters with untold hours invested in them are deleted, people are repeatedly booted and their customer care department does not even attempt to meet the goals they've set for themselves, something needs to be fixed and fixed soon or else EQ2 will become more and more attractive to more and more people, including myself.
Its a shame when the inferior game gets consideration because the superior game can't run itself competently.
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Alls I know is that different people have different tolerence for problems... A problem that one person might just shrug off and wait patiently to be resolved might cause another to go flying off the handle immeadiately, posting a bunch of stuff on the forums (insane stuff like demanding another entire free month of play for a problem that has only lasted 2 days... I saw this happening when the game first launched and they had a few servers down for 2 or 3 days)...
Like I've said, I've had characters on 3 different servers and for a long time played WoW for basically every waking hour when I wasn't eating or at work... And the only problems I've run into were rare bursts of lag, maybe 3 or 4 periods of downtime lasting a matter of a few hours... Not including maintainence which usually happens while I'm not online anyways...
I think these extreme cases like yours are very rare... I think when/if you get your characters back, it'll probably never happen again... And if anybody is having a gaming experience similar to the one I've been having (meaning only a few periods of downtime) and they're still bitching on the forums, well then they need to chill the fudge out...
And one last thing, have you started another character on another server during your downtime on Eonar, or have you been letting your subscription go to complete waste? If you have, how has your experience on the new server been... And if you havn't, why the heck havn't you?