[Professor S]

How about this? How about people in the service industry actually think "the customer is always right" and do whatever the **** it takes to maintain our business?

Having a job is not a right. Owning business isn't either.

I'll leave my dvd's wherever the **** I want and you can deal with it, because THATS YOUR ******* JOB!! DO IT AND STOP BITCHING OVER EVERY LITTLE THING AND KNOW HOW LUCKY YOU ARE TO HAVE EMPLOYMENT!!

If a person is pissed, its your job to make them happy and leave them with a positive view of your company. If a customer brings in a dog, have a plstic bag on hand and be happy to scoop up that dog's ****. If a movie is always out... GET MORE. If someone leaves a movie in the wrong place, PUT IT BACK.

Your job is to do whatever the **** you need to do to keep the customer happy and business moving. Any other mindset is a reflection of ignorance, laziness and a false sense of entitlement.

/rant

BTW, this was a rant aimed at a general audience and not just at Dyflon (please don't take it too personally) but it bothers me when people try and tell consumers how to act properly, as if it is the customer who is priveleged to shop there.

For the record I am always polite to cashiers and service people because I work in the service industry. I am a Account Executive/Trainer. Its my JOB to keep people happy and provide great service. Plus, I work with Realtors, who are a little worse than rabid ferrets when it comes to disposition. I know what it's like, but I never expect people to change. They are who they are. Deal with it and realize that it is your job to do what it takes to get the place running smoothly and keep customers happy.