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Can we blame them?
Old 11-17-2005, 01:22 PM   #1
Jonbo298
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Default Can we blame them?

Just read

http://www.sfgate.com/cgi-bin/articl...type=printable
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Re: Can we blame them?
Old 11-17-2005, 01:56 PM   #2
Crash
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Default Re: Can we blame them?

hell with that, I hate outsourcing and that crap... while I would never verbally abuse or insult the person on the phone (geez, it's not their fault)

I think the whole india customer service **** is ****

I just talked to one about an hour ago... can't understand the damn accents!
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Re: Can we blame them?
Old 11-17-2005, 02:51 PM   #3
Neo
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Default Re: Can we blame them?

lol that's horrible
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Re: Can we blame them?
Old 11-17-2005, 02:52 PM   #4
Krypton
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Default Re: Can we blame them?

holy crap.

that is bad.
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Re: Can we blame them?
Old 11-17-2005, 03:01 PM   #5
Dyne
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Default Re: Can we blame them?

Yeah, outsourcing sucks. What can you do.

I like to think I don't need customer support lines in the first place. Some people are just really dumb and that's why they exist.
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Re: Can we blame them?
Old 11-17-2005, 03:54 PM   #6
Professor S
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Default Re: Can we blame them?

I'll bet anything that the same people calling up those call center centers to verbalize their hatred of outsourcing would never work in a call center.

I have. It sucks. Let them do it.
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