Post your Computer Questions/Help

[Vampyr]

I have a big problem now, and my computer needs saved.

I'm having a big problem with virus's. Every so often I get popups from norton saying there is a worm or something in a certain file, and every time it finds this virus, it is "unable to repair". So I ask you, wtf is the damn antivirus good for if it can detect a virus but not repair it?

I was trying to play frogger earlier in the arcade, and I would have won, but I got like 4 virus pop ups.

I got a little pop up a while back saying something about a sasser worm. (I had updated my windows, I thought I was safe from this!) I got a removal tool, and then after it got done scanning, it said it didnt even detect it on my computer. wtf.

I tried downloading the AVG antivirus that zebra mentioned in another thread, but when I try to install, it says "shell.dll not detected" or something like that.

I know most of you will recommend to reformat, but do I have any other options? I'm scared that I'm going to lose something valuable if I reformat.